Trend 3 HUMAN+ WORKER #TECHVISION2019 EQUALIZING THE INVESTMENT Becoming human+ has expanded the New investments in training and reskilling will better capabilities of the workforce beyond what prepare workers for changing roles. Innovations in AI and XR, coupled with integrated learning platforms, will companies could have imagined just a few empower workers to participate in self-directed learning, decades ago� It is one of the biggest wins from while also giving businesses better insight into the needs and goals of their workforce. Along with new approaches the era of digital transformation: organizations to talent-finding and knowledge management, these can draw on a workforce with a constantly changes will let companies capture the full potential of evolving set of capabilities, comprised of their human+ workers. employees who can more readily adapt to new Through the innovative technologies they’ve used to drive new products and services, companies will find new roles and needs� But supporting and engaging heights of success: empowering the human+ worker will that workforce requires companies to commit drive the organization into the post-digital era. to a level of workforce investment that’s on par with the one in technology� 56 TECHNOLOGY VISION 2019 THE POST-DIGITAL ERA IS UPON US