The Dilemma of Smart Things #TECHVISION2020 By embracing “forever beta,” enterprises can constantly reimagine their products. All Tesla cars have been produced and sold with full self-driving hardware since 2016, but without complete self-driving software capabilities. This has let Tesla gather data and information as people drive their cars, which they use to train and improve their self-driving technology. It also lets the company deliver those new self-driving capabilities to customers as they are made possible, via seamless over-the-air updates. Tesla customers have seen their car transform without ever visiting a mechanic, as new functions like autonomous driving, accommodations for pets and enhanced safety features are pushed through firmware updates. Technology Vision 2020 | accenture.com/technologyvision 12

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