The Dilemma of Smart Things #TECHVISION2020 Failure to address the beta burden will limit businesses’ innovation opportunities down the road. Agile approaches in the engineering space started businesses Even the most down this path. Now businesses must expand that approach to successfully delivered permeate every aspect of their organization, from marketing product or service will to product to securityto sales. Those who don'twill face look like a failure if the mounting customerfrustration and attrition. business can’t keep up withits evolution. Technology Vision 2020 | accenture.com/technologyvision 8