Introduction 1 2 3 4 5 #TECHVISION2020 2020 Tech Trends To truly bring a human touch to the next decade, the new models that enterprises build must be rooted in collaboration. As technology’s level of impact grows ever higher throughout society, successful businesses will be those that use new models to invite people—customers, employees, partners or the public—to co-create their new course for the future. Technology Vision 2020 | We, the Post-Digital People 17