FOREWORD #TECHVISION2019 As every business does indeed Persistent change, challenged assumptions, and this future, along with insights on how to steer your become a digital business… disruption are now the norm, rather than the exception, organization toward continued success. in business and society. And these indicators will only what is next? accelerate and multiply as we progress into the future. Here is the good news: the post-digital era offers The lightning-speed of change, driven by technology, tremendous opportunities and value for business if is taking us from the digital age toward a new reality, enterprises proceed responsibly and strengthen trust. one we call the post-digital world. The power of cloud and artificial intelligence will continue to advance. When combined with The Accenture Technology Vision 2019 lays out the technologies such as distributed ledger, extended inarguably bold and complex path that businesses will reality, and quantum computing, they will reshape not encounter in the coming years, as digital continues to only the business sphere, but also the relationships take hold and the next wave of powerful technologies with individuals—customers, employees and ushers in a new era. ecosystem partners—that are critical to future growth. First let’s look at what is happening today to see As you explore Accenture Technology Vision 2019, where we are headed: everything is becoming digital. think ahead to this new reality with us, and decide Organizations are making enormous strides and how your organization will get ready for what the realizing the benefits of new digital business models post-digital world will bring. and processes. We see examples of this everywhere— in how people shop, work, learn, communicate, Thank you, decide, respond and even elect leaders. Now enterprises are at a crucial turning point. Digital is indeed important, but now it is simply the price of admission for doing business, especially as technologies have swiftly evolved people’s Paul Daugherty, Marc Carrel-Billiard, expectations and behaviors. The next epic disruption Chief Technology & Senior Managing Director, is coming, and our Tech Vision provides a glimpse of Innovation Officer Accenture Labs and Extended Reality 2 TECHNOLOGY VISION 2019 THE POST-DIGITAL ERA IS UPON US