##TETECHVISION2CHVISION2019019 2018 Trends Trend 1 Trend 3 Trend 5 CITIZEN AI DATA VERACITY INTERNET OF THINKING Raising AI to Benefit Business and Society The Importance of Trust Creating Intelligent Distributed Systems As artificial intelligence grows in its capabilities—and By transforming themselves to run on data, Businesses are making big bets on intelligent its impact on people’s lives—businesses must move businesses have created a new kind of vulnerability: environments via robotics, AI and immersive to “raise” their AIs to act as responsible, productive inaccurate, manipulated, and biased data that leads experiences. But to bring these intelligent environments members of society. to corrupted business insights, and skewed decisions to life, they must extend their infrastructures into the with a major impact on society. dynamic, real-world environments they want to reach. Trend 2 EXTENDED REALITY Trend 4 The End of Distance FRICTIONLESS BUSINESS Virtual and augmented reality technologies are Built to Partner at Scale removing the distance to people, information, and Businesses depend on technology-based experiences, transforming the ways people live and partnerships for growth, but their own legacy work. systems aren’t designed to support partnerships at scale. To fully power the connected Intelligent Enterprise, companies must first rearchitect themselves. 1212 TECHNOLOGY VISION 2019 THE POST-DIGITAL ERA IS UPON US