4. Robots In The Wild - Tech Vision 2020

#TECHVISION2020 Robots in the Wild Growing the enterprise’s reach–and responsibility Technology Vision 2020 | We, the Post-Digital People

##TTECHVECHVISISIONION22020200 We, the Post-Digital People Can your enterprise survive the “tech-clash”? The I in AI and Me The Dilemma of Robots in Innovation Experience Reimagine the Smart Things the Wild DNA Helping people business through Overcome the Growing the Create an engine for choose their own human and AI “beta burden” enterprise’s reach – continuous innovation adventure collaboration and responsibility TeTechchnnoolologygy VisVisioionn 22002200 | | accaccentuenturere..ccomom//tteecchhnnolologyogyvvisioisionn 2

Robots in the Wild #TECHVISION2020 Robots are moving beyond the warehouse and manufacturing floor— from controlled environments to nearly any environment, and from specialized industries to every industry. Technology Vision 2020 | accenture.com/technologyvision 3

Robots in the Wild #TECHVISION2020 The world is gearing up for a massive robot migration. The benefits and advances of robotics are coming toevery industry, offering organizations a path to push the intelligence of the digital world out into the physical one, and a chance to further expand their capabilities. Technology Vision 2020 | accenture.com/technologyvision 4

Robots in the Wild #TECHVISION2020 Leaders are already using this shift to find new ways to serve customers and improve operations. Amazon’s small delivery vehicle, “Scout,” can autonomously navigate real world obstacles like trash cans, pets and snow blowers, and features a cute exterior deliberately designed to delight customers. Walmart is introducing robots that scrub floors, check shelf inventory and sort inbound packages, freeing up associates to better engage customers. Technology Vision 2020 | accenture.com/technologyvision 5

Robots in the Wild #TECHVISION2020 As robots become $241B more accessible, new Is what the IDC predicts use cases will appear the global robotic market will reach by 2023. in more industries. IDC predicts that the global robotics market will reach $241 billion by 2023; only half of that will be in manufacturing, the traditional mainstay of robotics sales. Worldwide Spending on Robotics Systems and At the same time, the rollout of 5G networks will open doors Drones Forecast to Reach $128.7 Billion in 2020, for all industries to extend their autonomous capabilities According to New IDC Spending Guide. (2020, January 2.) IDC. (Doc #prUS45800320): outside of contained settings like warehouses and https://www.idc.com/getdoc.jsp? production facilities and into the open world. containerId=prUS45800320 Technology Vision 2020 | accenture.com/technologyvision 6

Robots in the Wild #TECHVISION2020 Robotics vendors are making it easier for businesses to realize their new robotic ambitions. Boston Dynamics is gearing up to release “Spot,” its first commercially available robot for open world use. Spot is a quadrupedal bot with a long robot arm, designed so that customers can apply it to a range of use cases like pipeline inspection or 3D mapping construction sites. Technology Vision 2020 | accenture.com/technologyvision 7

Robots in the Wild #TECHVISION2020 Safely operating robotsin the open world will require a new approach to training. Waymo, Alphabet’s self-driving car business, has logged 10 million real-world driving miles so far, and it has simulated 10 billion more. Microsoft has partnered with Toyota to develop digital twins for intelligent forklifts, allowing Toyota to simulate how an autonomous forklift will navigate an environment and handle encounters with other pieces of equipment. Technology Vision 2020 | accenture.com/technologyvision 8

Robots in the Wild #TECHVISION2020 Ultimately, the robot migration has the potential to transform how entire industries work. Take agriculture, where 2018 saw orders of robotic devices to food and consumer product companies grow 48%. In the fields, FarmWiseis looking to deploy autonomous robots to handle everything from weeding, to seeding, to harvesting. Their devices combine computer vision, sensors and learning algorithms to gather and act on data specific to each individual plant. In Denmark, robots from OnRobotare handling delicate greenhouse plants. OnRobot’sdevices can account for variances like misshaped or heavier materials—challenges that would have prevented robotics applications in greenhouse agriculture in the past. Black, T. (2019, July 13). New, More Agile Robots Speed the Takeover of Jobs Once Done Only by Humans. The Los Angeles Times. Technology Vision 2020 | accenture.com/technologyvision 9

Robots in the Wild #TECHVISION2020 That said, the challenges 121% and limitations that only robotics companies dealt Jump in demand for robotics technicians with in the past are now since 2017. challenges and limitations foreveryone. Savvy businesses are investing in robotics hiring today, driving a 121% jump in demand for robotics technicians since 2017. This is followed closely by the people who will handle all of the data those robots gather and generate: data scientists, who saw an 88% Demand for Robotics and Data Experts Skyrockets. increase in demand from 2018 to 2019. (2019, May 6). Thomas Industry Update. Technology Vision 2020 | accenture.com/technologyvision 10

Robots in the Wild #TECHVISION2020 Some businesses are finding unique ways to get started. On busy streets, crowded sidewalks, remote terrain or even inside messy homes, safe operation means reacting to irregularities instantly. At the University of California, Berkeley, Kiwibots—four- wheeled delivery vehicles about the size of a cooler—deliver food to students around the school and in nearby neighborhoods. One day they may be fully autonomous, finding their own routes. But for now, the Kiwibotsare guided by remote human operators who plot “waypoints” and send the bots instructions at five to ten second intervals. Technology Vision 2020 | accenture.com/technologyvision 11

Robots in the Wild #TECHVISION2020 Successfully deploying robots in the open world requires collaboration with public leadership. After San Francisco initially banned Lime, Spin and Bird—electric scooter-sharing startups—the city developed a permitting program for them. Lime, Spin, and Scoot (owned by Bird) were all granted permits and allowed back onto city streets in 2019, alongside newcomer JUMP. Also that year, Postmates worked with San Francisco to receive the first permit to test its autonomous delivery robot, overturning a blanket 2017 ban on the devices. Technology Vision 2020 | accenture.com/technologyvision 12

Robots in the Wild #TECHVISION2020 Early movers will be well positioned to lead as the robot migration becomes a major driver of value and growth. Technology Vision 2020 | accenture.com/technologyvision 13

Robots in the Wild #TECHVISION2020 Technology Vision 2020 | accenture.com/technologyvision 14

Robots in the Wild #TECHVISION2020 Decision Points How will the advent of open-world robotics impact your industry? ⎮Conduct a discovery ⎮Assign a cross-functional group to ⎮Develop a strategy to build, initiative to identify the latest study these insights and forecast buy or partner in order to advancements in robotics where the company stands to grow, develop the necessary underway in your industry. or be threatened, based on the trends. robotics capabilities. Technology Vision 2020 | accenture.com/technologyvision 15

Robots in the Wild #TECHVISION2020 Is your business ready Are you tracking the launch of to engage a wider set 5G networks in relevant markets— of partners? or exploring new markets based ⎮To ensure the success of robotics on 5G availability? innovations, companies need to be prepared ⎮Increased access to 5G networks will help spur to interact with a larger set of stakeholders. widespread adoption of connected assets, including Engage government regulators to create robotics. Increased mobile network speeds and lower policies for autonomous devices in new latency are major factors that will enable autonomous environments and identify vendors for devices in new environments. Look for opportunities collaboration to shape strategic agendas. to capitalize on nearby launch markets and explore the industrial applications that 5G networks present. Technology Vision 2020 | accenture.com/technologyvision 16

Robots in the Wild #TECHVISION2020 How will your business build trust for robots among the variety of stakeholders who will encounter them? ⎮Take steps to help people who are interacting with these ⎮To minimize potential disruptions your robots may devices to understand machine behavior. Your company cause in uncontrolled environments, take steps to will be responsible for handling interactions with a much design devices in a way that clearly conveys intent. larger array of individuals, and many of these people will Work with industry partners to standardize these not be your customers, so these encounters may be their systems whenever possible. first interaction with your company. Consider the user experience and human-machine interaction expertise your company will need to navigate these uncertain waters. Technology Vision 2020 | accenture.com/technologyvision 17

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